All of our products are guaranteed to give complete satisfaction. If you are not completely satisfied with any item you purchased from us, please contact us. Shipping All in-stock merchandise is shipped via UPS within 24 to 48 hours of receiving your order. Please allow 7 to 10 business days for delivery. Shipping and handling charges are determined at the time of ordering. An adult signature is required upon delivery. All prints will be drop shipped to insure safe shipping, and the drop ship fee is $15.00 for large unframed and $30.00 for framed. Shipping for diploma frames will cost $16.00. Also, we may only ship to a physical address No P.O. Boxes. The Lodge 408 Southdale Center Starkville, MS 39759 Call us Toll Free at 1-800-685-4678 or e-mail us at msulodge@Yahoo.com. International Shipping: Sorry for any inconvenience but, we do not ship internationally. Out Of Stock and Back Orders: Unforeseen demand or manufacturer delays occasionally result in items that are out of stock. Some quantities are limited. We will inform you of any such event and you can then let us know how you would like us to proceed. If back orders are unacceptable, we will cancel the item from your order and refund any payment made. Back ordered items will be shipped separately as soon as they are available. Returns: We would be happy to refund or exchange most re-saleable products within 30 days of purchase . Just mail us the items back and give detail on what you want(either a refund, other size, etc.). Payment Methods: We currently accept the following forms of payment: Master Card, Visa, American Express, Discover. |